We do not give refunds for cancellations. This is because we carry limited quantities of each product, and our equipment is sometimes reserved weeks in advance for parties. By reserving equipment for your party, we place that equipment out of service from anyone else being able to rent.
Cancellations are given credit with our company which does not expire. You may also transfer your credit to a friend or family member. Please e-mail us at firstname.lastname@example.org to cancel or reschedule a reservation and we will be happy to assist you.