Rental Terms & Conditions

Reserving Equipment
Equipment and items will be reserved only upon payment, and acknowledgement of TERMS AND CONDITIONS. Quotes and proposals do not guarantee availability of rental equipment.
Cancellation Policy
We do not give refunds for cancellations. This is because we carry limited quantities of each product, and our equipment is sometimes reserved weeks in advance for parties. By reserving equipment for your party, we place that equipment out of service from anyone else being able to rent. 

 Cancellations are given credit with our company which does not expire. You may also transfer your credit to a friend or family member. Please e-mail us at customerservice@shopthepartyscene.com to cancel or reschedule a reservation and we will be happy to assist you.  
Damage Waiver 
Once customer takes possession of equipment, they are completely responsible for it whether damaged, lost or stolen. Please be sure all equipment is secured when not in use and protected from the weather. Rental equipment left exposed to inclement weather will be accessed additional rental fees.
Delivery/ Pickup Service
Delivery service is available on all orders regardless of size. All items will be delivered and picked up at a designated location. Responsibility for equipment remains with the client from the time of delivery to the time of pickup. 
Cleanup/ Preparation for Pickup
All popcorn and kernels must be removed from the popcorn cart before scheduled pick-up time. The popcorn scooper must be placed back inside the cart.